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I do understand that people may scam and businesses have to be careful, but he said that they saw the account hadn't been USED, but was still ACTIVE, which I felt provided some evidence. I did convince them to refund me for the current billing cycle and cancel the account effective immediately instead of making me pay for another month. When I noticed I had continued to be billed to the tune of $400 and contacted customer service, was told that unless I could prove it, it was my problem. Health issues and death in the family meant I did not watch my checking account carefully immediately following this. I used this service for two months for football games. Canceled account online but cancelation didn't go through and billed anyway
